Effective Notice Regarding Warranty and Support Policy: Due to Light & Motion’s temporary hiatus, we regret to inform you that we are unable to process returns, exchanges, warranty claims, or repairs for any of our product lines, including bike, dive, and camera products, during this period. This includes both express warranties and any services related to repairs, replacements, or product upgrades previously provided under our warranty policy. Below, we have outlined the revised terms reflecting these changes.

 

Warranty and Support During Hiatus

 

Light & Motion products are designed for durability and have historically been covered by a two-year warranty for lights and a one-year limited warranty for consumables, such as batteries. However, due to our temporary hiatus, we are unable to provide warranty services, including repairs or replacements, for any products during this period.

This change applies to all product categories, including bike, dive, and camera lights, regardless of the remaining warranty period.

 

Battery Warranty

Our historical policy for batteries included a one-year limited warranty, ensuring up to 80% of original battery capacity after 350 charge cycles. However, we are no longer able to process battery replacement or upgrade services during the hiatus. This policy applies to all product categories, including bike, dive, and camera lights.

Scope of Warranty, Repair, and Replacement Services

• Repairs and Replacements: All repair and replacement services are suspended during the hiatus. Light & Motion is unable to repair or replace any product, regardless of category or warranty status.
• Non-Warranty Repairs: Previously offered repair services for out-of-warranty products are also unavailable during this period.
• Discontinued Product Lines: For bike lights and related products, which have been permanently discontinued, no further warranty or support services will be available now or in the future.

 

Impact on Existing Warranties

If you have purchased a Light & Motion product with a warranty period that is still active, please note:

• Light & Motion is unable to honor existing warranties during the hiatus, including repairs, replacements, or product exchanges.
• This applies to all product lines—bike, dive, and camera lights—regardless of purchase date or remaining warranty period.

We encourage customers to keep their proof of purchase and register any unresolved claims at our Warranty Claim Form for prioritization when support services resume.

 

Limitation of Liability and Exclusion of Liability

• Light & Motion’s liability for any product is limited to the original purchase price.
• We shall not be liable for incidental or consequential damages, including those arising from the unavailability of warranty or repair services during the hiatus.
• The suspension of warranty and support services is final and non-negotiable.

 

Policy for Non-Bike Products After the Hiatus

 

Once Light & Motion resumes operations, the terms of the original warranty policy for non-bike products will remain in effect, as follows:

• A two-year warranty for lights against defects in materials and workmanship.
• A one-year limited warranty for consumables, such as batteries, with service coverage for defective batteries.

The following is Light & Motion's standard warranty policy for non-bike related products:

Light & Motion products are designed to be durable under normal use.  We proudly warranty Light & Motion branded lights against defects in materials and workmanship for two years from the date of purchase.   

Consumables, such as batteries, have a one-year limited warranty. Your battery is designed to retain up to 80% of its original capacity at 350 complete charge cycles. The one-year warranty includes service coverage for a defective battery. If it is out of warranty, Light & Motion offers either a battery replacements service or an upgrade service on a replacement where battery service is not possible. Prices and terms vary.

Where applicable, registering your device activates warranty coverage and streamlines service and support. (Photography and video lights containing serial numbers can be registered.)

We will repair or replace, at our discretion, any product that is found to be defective under our warranty policy. 

Verification of purchase date streamlines the warranty process.  Product warranty is not transferable; the customer claiming warranty must be the original owner.

Light & Motion distributes its products exclusively through its network of authorized dealers.  Purchasing lights on Ebay or from a similar online auction or second-hand product outlet will void the manufacturer’s warranty.  

 

Scope of Warranty, Warranty Replacement, and Repair Service

Light & Motion’s Warranty does not cover normal wear and tear, abuse, or normal degradation of the product and battery that occurs over time.

At Light & Motion’s discretion, we will repair or replace warrantied products with lights or parts and components of the same value. Depending on availability, the replacement may vary from the product being replaced with regard to the model and/or color. Light & Motion grants a two-year warranty on a replacement light.

Should your light be out of warranty, our commitment to you is to provide a repair service for as long as reasonably possible. It may not be possible to repair some of the older light systems because some parts may have become obsolete and unattainable. In some cases we may offer to upgrade your older light to a newer model at a discount but this depends on several factors and is done at Light & Motion’s discretion.

 

Battery Cell Performance, Care and Warranty:

Thank you for investing in our lighting systems.  Caring for your battery is important to maximize your system’s life.

All lithium-ion batteries have a lifespan and performance will naturally degrade over time despite how much or how little use they undergo. With proper battery care a Light & Motion lighting system can last for many years.  Battery performance is affected by charging cycles, below freezing temperature, excessive heat, and storage conditions.  Your battery is designed to retain up to 80% of its original capacity after 350 complete charge cycles. 

To maximize your battery’s life we highly recommend:

• Fully charging your battery prior to first use.
• Apply a full charge to your battery before storing it. 
• As your battery will slowly discharge during storage, to avoid a deep-discharge state, recharge the unit every 2-3 months. (A deeply discharged battery may not be recoverable and is not covered by the one-year limited warranty.

 

Light Output:

Light & Motion lights are tested and certified in accordance with the ANSI/NEMA FL-1 Standard within a performance range of plus or minus 10%.  As an industry leader, our performance testing data is published on wetestlights.com.  

The following circumstances are excluded from this warranty:

• Impact that causes damage to battery cells, circuits or seals. 
• Lost parts and “consumable wear parts.”
• Cosmetic discoloration from normal wear and use.
• Product damage from misuse.
• If the light is tampered with or modified from its original design.
• Inappropriate use or transport or neglectful maintenance, operation or upkeep. 
• Damage due to unsuitable cleaning agents or devices such as high-pressure cleaners.
• Non-Light & Motion branded product, parts or components. In these cases, please see the original manufacturer’s warranty policy. 

The following parts are “consumable wear parts” and are excluded from the two-year warranty:

• Batteries 
• Glass or plastic lenses or covers
• Retaining rings
• Airtight seals or o-rings
• Moving parts made of metal, rubber or plastic

Water Ingress Protection (IP Ratings):

Most Light & Motion lights have been designed to an IP rating standard, ranging from IP65 to IP68, depending on the environmental and use conditions in which the light is intended for use. 

The IP rating or IP code classifies the degree of protection provided by an enclosure for electrical equipment.  All IP rated Light & Motion lights are tested to ensure that the product meets the necessary standard for the product's specific IP rating.  

Please take a moment to identify the IP rating for your Light & Motion lighting system to understand the specific degree of water ingress protection the light’s design provides.

 

Other Warranty Exclusions

Light & Motion’s warranty policy continues to exclude the following circumstances:

• Normal wear and tear, abuse, or product degradation over time.
• Product damage from misuse or tampering.
• Cosmetic discoloration or damage due to environmental factors.
• Consumable wear parts such as batteries, o-rings, and seals.

 

Authorization of Warranty Claims

The warranty provisions of Light & Motion are comprehensive and final.

In particular no party (including the authorized Light & Motion dealer) is or shall be authorized by Light & Motion to grant any guarantees or other warranty entitlements or rights over and above these warranty provisions.

Only Light & Motion can rule on warranty claims.

 

Limitation of Liability and Exclusion of Liability

Light & Motion’s liability for damage resulting from defects to the Light & Motion product is limited at most to the original purchase price of the product in question.

Light & Motion shall in no circumstances accept liability for damage caused by force majeure events, fortuitous and/or unforeseeable events, or consequential damage, in other words Light & Motion is not liable for any loss, damages, or expenses including incidental or consequential damages directly or indirectly arising from the sale or use of this product.

Any liability for damage that may occur through use of the Light & Motion product by third parties shall likewise be excluded. The buyer shall solely be responsible for such damage to third parties.

The above limitation of liability and the exclusion of liability shall not apply to the extent that Light & Motion is liable on the basis of legally mandatory regulations.