I got a couple of the CLx10's to have in my video bag when I don't have enough room to bring my other larger video lights. I can put these an a couple of accessories into a small Pelican case and everything fits in nice and neat. I've used these on an outdoor video shoot for a person and just wanted to add a little fill for the shadows. I was impressed with the power and also the adjustability of the intensity of the lights. Small and compact, yet very powerful and perfect for my kind of work! I can't wait to use them again and now knowing what I have at my disposal, it makes me feel a lot more confident when I'm shooting outdoors! :)
I thought I didn’t know what I was doing.. the battery dies in less than an hour on any mode. I have been stranded twice without a light. I am super frustrated with this expensive bike light. I checked operating procedures , charge times etc, nothing worked.. Would never recommend it. When I saw others are having the same problem I at least felt better it wasn’t operator error. Like many others, unhappy with the product, do your research.
Hi Chuck! We're sorry to hear about your experience with our light! Please know that our products go through rigorous testing to ensure high quality and durability. We would like to assist you in resolving this issue and ask that you contact our Customer Success team at firstname.lastname@example.org or call (831) 645-1538. Our warranty policy covers defects in materials and workmanship for two years from the date of purchase. We stand behind our products and we're here to help.
Every interaction has been so professional and thorough. Love the brand, love the lights and love the customer service!
Got the product defect not working need to send it back...
Hi Chris! We very sorry for the trouble you've been having with your light! We'd love to get a functional VIS 700 Tundra in your hands ASAP! You can get back to us at email@example.com or call (831) 645-1538 for assistance.
I had a few questions regarding my new Stella Pro Reflex S and I got a quick answer from the assistance team and a very attentive follow up from them. They help me understand a problem that I had which was only at the end a lack of menu understanding on my side. They were very nice and make sure all my questions were answered correctly and the problem solve. Very happy to deal with such a great team ! And I love my product more and more!!